FAQ
About Elevate Automotive
Who is Elevate Automotive?
Elevate Automotive is a Perth-based 4WD and auto electrical specialist focused on building high-quality touring and off-road setups. Everything we offer is designed for real-world use — prioritising reliability, performance and long-term durability.
Where are you located?
📍 1/6 Radius Loop, Bayswater WA 6053
What are your opening hours?
Monday – Friday: 8:00am – 5:00pm
Shipping & Pickup
Do you offer shipping?
Yes — we offer Australia-wide and international shipping on selected products.
Do you ship large items?
Yes — large or bulky items are delivered to a business address or depot. Forklift access may be required.
Do you offer local pickup?
Yes — local pickup is available from our Bayswater workshop.
How long does pickup take?
Orders are typically ready within 1–3 business days. We’ll notify you once your order is ready.
Can I collect my order straight away?
Not always — not all items are held in stock. Please wait for confirmation before coming in or contact us to check availability.
Products
What products do you offer?
We supply a curated range of 4WD accessories and auto electrical components, including bull bars, lithium batteries, dual battery systems, wiring solutions and complete power setups.
Are your products suitable for off-road use?
Yes — we focus on proven products built to handle harsh Australian conditions, including off-road and touring environments.
Are your products ADR approved?
Where applicable, products are ADR approved and compliant with Australian standards. Refer to individual product listings for specific details.
Installations
Do you offer installation?
Yes — we offer professional installation services across electrical systems, accessories and full vehicle setups.
Do I need to purchase products from you for installation?
Not always — get in touch with what you’re looking to install, and we’ll confirm what we can assist with.
How do I book an installation?
Contact our team via phone or email and we’ll run through your requirements, recommend the right setup and book you in.
How long does installation take?
Timeframes vary depending on the job. Simple installs can often be completed within a day, while more complex builds may require additional time..
Custom Builds & Consultations
Do you offer custom setups?
Yes — we design and build custom 4WD electrical and touring systems tailored to how you actually use your vehicle.
Can you help plan my build?
Absolutely. We’ll help you choose the right products and system layout to avoid under or overbuilding your setup.
Do you offer consultations before purchasing?
Yes — we recommend speaking with our team before purchasing anything complex to ensure everything is correctly matched from the start.
Vehicles & Compatibility
What vehicles do you work on?
We work across a wide range of vehicles including 4WDs, utes, touring rigs and vans.
Will your products fit my vehicle?
Most products are vehicle-specific. If you’re unsure, contact us with your vehicle details and we’ll confirm the correct fit.
Support & Aftercare
Do you offer support after purchase?
Yes — we’re here to help with product questions, troubleshooting and advice after purchase
Can I upgrade my setup later?
Absolutely — we can help you expand or refine your setup as your needs change.
Orders & Availability
Do you keep everything in stock?
Not always — some products are made to order or sourced as needed. We’ll confirm availability and lead times with you.
Can I check stock before ordering?
Yes — just contact us and we’ll confirm availability before you place your order.