Respecting Your Privacy

Elevate Automotive respects your right to privacy and is committed to protecting the personal information of our customers and website visitors. We follow the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and safeguard your personal information.

“Personal information” refers to data that can identify you as an individual.

 

What We Collect

We may collect personal information that you enter on our website, provide directly to us, or share through other interactions.

This may include your name, phone number, address, and email address to process orders, send updates, and provide customer support. We may also collect other information when you provide feedback, respond to surveys, submit financial details, or contact us.

Additional data may be collected through your general interaction with us.

 

How Information Is Collected

We collect personal information through online forms, email, phone conversations, face-to-face interactions, and when you use our website or services. We may also receive information from trusted third parties and treat it according to this policy.

 

How We Use Personal Information

We use your personal information to provide products, services, updates, promotions, and support. This helps us understand your needs and improve our services.

We may contact you by phone, email, SMS, or post.

 

When We Share Your Information

We only share your personal information with trusted employees, advisors, service providers, and third parties necessary for delivering our services.

We may also disclose information to meet legal obligations, protect rights and safety, or if required during business transfers, such as a sale or restructuring.

Your information may be processed or stored overseas. By using our services, you consent to these disclosures and transfers. We require all third parties to handle your information in accordance with this policy.

 

Keeping Your Information Secure

We are committed to securing your personal information with appropriate physical, electronic, and managerial measures.

While we take every precaution, data transmission over the internet is never completely secure. We cannot guarantee the security of data sent to or from our site.

 

Accessing or Updating Your Information

You can request access to your personal information or ask for corrections if it's inaccurate, out of date, or incomplete. A small fee may apply for access requests. Please contact us to make a request.

In some cases, we may decline a request as allowed by the Privacy Act.

 

Concerns or Complaints

If you have a privacy complaint, please get in touch via our contact form or email. We take all concerns seriously and will respond promptly.

 

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will take effect immediately once posted on our website. We recommend reviewing this policy regularly to stay informed.

 

Use of Our Website

When you visit www.elevateauto.com.au, we may collect general data such as your browser type, operating system, and referring site. This helps us analyse site usage and improve our service.

We use cookies to enhance your experience. These are small files stored on your device to recognise returning users and track site usage. You can disable cookies in your browser settings, but this may affect website functionality.

Cookies may also be used to deliver targeted ads via platforms like Google Ads.

Our website may contain links to external sites. These are provided for your convenience. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy statements.

 

Contact Us

For any questions about our Privacy Policy, or to make a privacy-related request or complaint, please contact us:

📧 info@elevateauto.com.au
📞 08 6155 3932